Department of Residential Services at Penn

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The Department of Residential Services manages residential and hospitality services in support of on campus residents in the College Houses and Sansom Place, as well as faculty, staff and guests of the University.

The department also manages the office of Off Campus Services which provides educational and advisory services to those seeking housing in Penn’s off campus neighborhoods.

The College Houses accommodate approximately 5800 undergraduates. Sansom Place, while not a College House, is home to roughly 350 undergraduate and 700 graduate students. Residential Services works closely with the Office of College Houses and Academic Services to foster an environment conducive to academic success and enrichment for all on campus residents.

Some operations overseen by Residential Services include:

• Management of the room assignment process
• Execution of move-in
• and move-out

Staffing the Information Centers which serve as a hub of service and information, guest and visitor access to buildings; managing keys, including access to keys for students who are locked out; sales of tokens and stamps; and acting as a liaison between Facilities and Real Estate Services and the residents. 

Our Office of Off Campus Services supports students in their off campus housing search by providing information on local rental listings, rates and and leasing agent contact materials.  Additionally, Off-Campus Services provides educational programs, individual advising, and referral resources for students with questions or concerns related to landlord/tenant, roommate, or other issues related to living off campus.

Residential Services has a Parent’s web page with tips, FAQ’s and information for parents about living on-campus in the College Houses and Sansom Place, as well as links and information about the off campus residential environment. The page is updated frequently throughout the year, especially during times where there is critical information that you, the parent, should know including move-in, room selection, move-out and other important housing dates.

Did you know you can sign up to be on our Parent Listserv?

Visit Penn Parent and sign up to have updates from Dining Services and Residential Services emailed directly to you!