Frequently Asked Questions

How can I access my student’s grades, academic standing, and tuition and fees status?

There are two forms you and your student must sign in order for you to have access to any of their records. Contact the Undergraduate Admissions Office and the Financial Aid Office for the release of information form.

How does my student set up an email account?

Your student has an email account automatically set up for them through the UCONNECT portal. If your student is unsure of their UCONNECT login information, they can visit UCONNECT with their UCO student ID number. Step-by-step instructions are provided for retrieval of a UCONNECT username and password.

How can my student find information about campus jobs?

The key to finding employment at the university is showing willingness to work and being open to all types of jobs. Visit the UCO careers web site for a complete listing of on-campus jobs.

Who do I talk to about billing questions?

Contact the Bursar office at (405) 974-2228 for questions about your statements. Remember your student can access billing information and online payment options by logging in to UCONNECT.

My student is moving off campus. What are some resources they can access to help them with their search?

The Office of Commuter Student Services is available to help students find a place to live in the Edmond area. Please contact Rachel Parks and the Commuter Student office with questions at (405) 974-3655 or by email.

Where can my student and I learn more about study abroad programs?

The Centre for Global Competency has study abroad programs available for your students to travel to and attend classes in locations such as: Mexico, Spain, France, Italy, Switzerland, Vietnam, Taiwan, China and South Korea. Contact Marco Rodriquez with questions at (405) 974-2447 or by email.

How does my student change residence hall rooms if he/she doesn’t like his/her roommate?

If your student is having issues with a roommate, meal plan or living arrangements they need to contact their RA (residence assistant) or the housing office at (405) 974-2746.

How can my student get involved on campus?

UCO offers 200 different organizations to help meet the needs of our students. They need to visit the web site for student organizations or contact Nathan Foster at (405) 974-2625.

Will my student be assigned an academic advisor?

All students are initially seen by Central’s freshman advisement staff. Upon reaching sophomore status, students will begin visiting with a program advisor in their chosen major. In some major fields students will also be assigned a faculty advisor by their college or department. Students who are unsure who their advisor is should visit the Center for Undergraduate Academic Advisement.

How are grades reported?

Students can access their grades online through their UCONNECT account.

If my student needs to miss class due to illness, injury, or family emergency, what should he or she do?

In case of emergency or illness, students should contact their professor or the college dean’s office for assistance. In the event of an anticipated long-term absence, students can also contact the Student Conduct Office for assistance at (405) 974-2361.

How does UCO address drug and alcohol use and abuse?

University of Central Oklahoma is a “dry campus.” We do not allow alcohol in campus housing or at student events on campus. Drug and alcohol abuse is not tolerated at the university, and students in violation are given appropriate disciplinary sanctions. Several peer education programs are in place to educate students on issues related to drug and alcohol use and abuse.

What can you do as a parent to support your student during the beginning of the next semester?

Recognizing nonperformance in your student is a challenge – especially at long distance. One of the most important things a parent can do for a college-age student is to demonstrate interest. Being interested is different from being demanding. It is more “I’d like to know” than “You owe me this information.”