Western Kentucky University Parent Guide
WKU Refunds
Bursar’s Office
270-745-6381
208 Potter Hall
The “ONLY” way to select your university refund preference.
WKU has partnered with Higher One, a financial services company that specializes in student refund services. All refunds are disbursed through the WKU Debit Card. Refunds are delivered to students by the option that they choose when activating the WKU Debit Card:
- Easy Refund to the OneAccount – Fastest Option
- ACH Transfer (Direct Deposit) to your current bank account – Deposit funds to a bank of your choice. Selecting this method will allow funds to be available in 2-3 business days.
NOTE: The university will NOT issue residual/refund checks, so you MUST choose an option for receiving any refund due to you. The funds are sent from the university to Higher One who then disburses the refunds according to the choice a student has made during the selection process.
For questions about the WKU Debit Card, please contact the Card/Collections Office at (270)745-5551 or email. Additional information on this refund service is also available on the Brusar's web site.
