Western Michigan University Parent and Family Guide
The WMU University Ombudsman
The University Ombudsman is an intervention agent and impartial person who helps students, faculty and staff resolve academic and non-academic concerns.
The Ombudsman:
- Listens and discusses questions or concerns.
- Provides information to answer questions or assists in making connections with other resources.
- Explains the University’s policies and procedures and how they may affect the concern
- Follows up with to make sure the concern is resolved.
- Recommends changes in the institution that will make it more responsive to every member of the community
email
(269) 387-0718
