PT/FT Customer Service Associate
Full-time opportunities are available for qualified candidate with sufficient availability. All CS team members (PT and FT) are subject to a three-month trial period with the company at $18/hour, followed by a formal performance review.
We look forward to you joining our team!
What You'll Do:
- Provide exceptional customer service across all channels.
- Utilize our internal systems efficiently to respond to our customers' questions and requests.
- Use Tentrr's customer service guidelines to manage all aspects of our campers' stay, including solving problems they have experienced and communicating feedback to the Customer Experience Management team.
- Maintain a positive and friendly attitude while interacting with customers, fellow employees, and other stakeholders across the Tentrr community.
- Report on recurring customer service trends and channel these insights to other areas of the business.
- Assist with additional departmental tasks or special projects as opportunities arise.
$18.00 per hour
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